Most orders are prepared in 3-5 business days. Mystery and video orders may take a little longer when a packing video is requested.

Orders without a packing video usually ship in 3-5 business days. Packing video orders may need 1-2 weeks before shipping. Estimated delivery after shipment is usually 1-2 weeks for the US and 1-3 weeks for the rest of the world, depending on the destination and carrier.

Yes. You can pay securely with PayPal, Visa, Mastercard, Amex and Discover. Card payments can be completed through PayPal where available.

If your item arrives damaged or there is an order issue, contact us within 7 days of delivery with photos and your order number so we can help.

Keep your jewelry dry when possible, avoid perfume and chemicals, and store it separately to preserve the plating and shine.